Question 1

How do I pay?

Accepted Answer

Cash on arrival, international bank transfer, PayPal, Revolut, or crypto (BTC, USDT, USDC). We do not accept card payments. Final price is confirmed by WhatsApp before pickup — no charge until you accept.

Question 2

What if my flight is delayed?

Accepted Answer

Send your flight number and we track it. The driver waits up to 90 minutes free of charge after landing.

Question 3

Is the border crossing included?

Accepted Answer

Yes — all border fees, tolls and waiting time are included in the price you receive on WhatsApp. Typical wait at the Moldova/Romania → Ukraine crossing is 1–3 hours.

Question 4

Can I bring lots of luggage?

Accepted Answer

Tell us in advance. For groups with many suitcases we send a minivan or van at no extra cost.

Question 5

What languages do you speak?

Accepted Answer

Full support in English, Russian and Hebrew — both WhatsApp dispatch and drivers. We arrange Hebrew-speaking drivers as standard, including during Rosh Hashanah.